Tuesday, September 27, 2011

For peace, harmony and everlasting bliss, read Guru Granth Sahib

Read Guru Granth Sahib

Friday, September 9, 2011

Stolen money recovered!

Following email was received from Airtel in response to the protest lodged by self:

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Subject: Re: 9818464775 [|BAL|Qrc10509111209235503140|]
From: 121@in.airtel.com Mon, 05 Sep 2011 16:38:45
To: You
Dear Yashpal Singh,

Ref: Email dated 05-09-2011, expressing concern regarding Value Added Service being activated without your consent for your airtel mobile number 9818464775.

Thank you for your email to airtel and the opportunity to assist you.

We have analyzed your account and found that there is a charge of Rs.100/- for the Hungama service on 04-09-2011.

To address your current concern regarding deactivation of Hungama Service has been registered. The Service Request number is 0905310997.

We will revert to you on or before 06-09-2011.

Also, we would like to confirm that Rs.100/- will be credited to your account within 24 hours.

Please dial *123# (Toll free) to know about the balance and validity.

There are no other Value Added Services currently active in your account.

We request you to dial *121*5# to know active and deactivate any Value Added Service.

We hope that we have been able to address your concern suitably.

Please do write in for any further assistance.


Yours Sincerely,
Sreeja R
Customer Care
Bharti Airtel Limited

Is Airtel stealing your money ?

Is the telephone company Airtel is stealing your money every now and then ? Do not worry. It can be recovered. But take care not to waste time and energy calling customer service as there is no record of telephonic conversations. Moreover, the person engaged at customer services may neither be capable nor authorized to refund your money. Instead send an email giving all the details and ask for refund. Later, if required, the email can be used for legal proceedings as well.

Few days back Airtel stole money from my account by foisting some services on me. I sent an email protesting this practice and got the refund. I thought it appropriate to share this experience with others. The contents of the email are given below:
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From: "YASHPAL singh" Mon, 05 Sep 2011 13:09:44
To: "121 "<121@in.airtel.com> and others

Dear Sir/Madam : Good day!

Oops! It is happening again. Your persistence and acumen in stealing my money deserves admiration indeed. To my knowledge, you have done this at least the sixth time. And how many times without my knowing is only a matter of speculation and known best to you and your company,
Your last misadventure was on the occasion of world cricket match when you foisted some stupid services on me and drained my entire account to zero. I was not able to recover the amount.
And now again you have stolen about Rs 60/- by sending a message of thanks for downloading something which i never did. In fact i do not have any internet connection on my phone,
So what do we make of it, You keep stealing money and we keep sending mails.
In my previous mails also I used harsh words to shame and embarrass you but to no avail. In fact the person whom we spoke to at customer care was very rude, adamant and spoke in "do-whatever-you-want" tone.
So take measure to stop this disgusting malpractice and refund my money right away.

Best regards,
Captain Yashpal Singh

To Delhi Police ( RIC)

Dear Sir/Madam: Good day!

This letter has been addressed to telephone company airtel who has stolen money from my account a number of times despite my strong protests. This time I am forced to send a copy to your office as well. Kindly do the needful from your end because these thieves are more dangerous than professional thieves. They are a great source of harassment and waste my valuable time and deprive me of my hard earned money.

Best regards
Captain Yashpal Singh