Stolen money recovered!

Following email was received from Airtel in response to the protest lodged by self:

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Subject: Re: 9818464775 [|BAL|Qrc10509111209235503140|]
From: 121@in.airtel.com Mon, 05 Sep 2011 16:38:45
To: You
Dear Yashpal Singh,

Ref: Email dated 05-09-2011, expressing concern regarding Value Added Service being activated without your consent for your airtel mobile number 9818464775.

Thank you for your email to airtel and the opportunity to assist you.

We have analyzed your account and found that there is a charge of Rs.100/- for the Hungama service on 04-09-2011.

To address your current concern regarding deactivation of Hungama Service has been registered. The Service Request number is 0905310997.

We will revert to you on or before 06-09-2011.

Also, we would like to confirm that Rs.100/- will be credited to your account within 24 hours.

Please dial *123# (Toll free) to know about the balance and validity.

There are no other Value Added Services currently active in your account.

We request you to dial *121*5# to know active and deactivate any Value Added Service.

We hope that we have been able to address your concern suitably.

Please do write in for any further assistance.


Yours Sincerely,
Sreeja R
Customer Care
Bharti Airtel Limited